Refund policy

At Qualité Los Angeles, all purchases are considered final. We do not accept returns, exchanges, or refunds on any products sold, except in cases where the item is defective or damaged during shipping. Please review your order carefully before completing your purchase.

If you receive a defective or damaged item, please contact us at support@shopqualite.com within 7 days of receiving your order. Provide your order number, a description of the issue, and photos of the defective or damaged product. We will work with you to resolve the issue promptly.

Thank you for understanding and supporting our business. If you have any questions, please reach out to us at support@shopqualite.com